Testimonials

Hear What Our Customers Have to Say

Ellis first caught my attention because they had noticibly lower than average prices on low mileage late model used cars...which is what my wife and I were in the market for. That's recommendation number one. When we visited the lot, a sales guy, Tom, said hello. No pressure. No fast talk. No creepy feeling like we were dealing with a shark. Tom asked some questions, listened closely, and made several very good suggestions which I appreciated because it had been a while since I had bought a car. Tom had a good sense of humor too. Make Tom recommendation number two. After test-driving a few cars, then going home to give my wife and I a chance to talk things over, we decided that we had a pretty good opportunity available on one of the cars and we called back to say we wanted to buy it...but we'd still had to get our financing in order. Recommendation number three: the dealership beat out all other loan agreements we had lined up. Just outstanding support! (Thank you again, Craig--great job with all that awful paperwork!) Finally, when I realized that I had left a pair of sunglasses in our old car--the one we traded in--again, they were cool about it and got the old sunglasses back to me. You'll be hard-pressed to get a better car at a better price with better service, I'm telling you! Give 'em a chance! Thanks again Tom and Craig and whoever else had a hand in our support. You guys were great!

MGB Pittsburgh

I wanted to drop you a note telling you that I am so very pleased with the service that I received today. I took my mothers car in for the recalls that were on it, when I dropped it off I asked if they could do an inspection as well, he said yes. Tim was the gentleman that I worked with and he was patient, friendly, and genuinely a nice person. Tim called and stated that to keep my mom's warranty the synthetic oil for the all wheel drive needed changed, this was something that I didn't know and I am glad he told me. My mom and dad bought this car and my dad passed away recently, so all the service for it is now on me. Also, I didn't know that you closed at 430, I called a little after and Tim said that he'd be there that I could come and get my mom's car not to worry. When I got there I had the wrong registration form for her and he assisted me on getting the correct one. I was so happy and so pleased with the generosity, professionalism, and kindness. It is something that you don't see often now a days. As I told Tim, my husband and I have used Diehl for a very long time, after the service at your place I am going to bring more service to you.

Thank you again.

Martha Brown

"I just wanted to say that I found Ellis Suzuki on AutoTrader and I am so glad I did!! This is truly a wonderful car buying experience. They treat you like family. I would like to thank Jim, Dan, Leslie and Craig. They are very knowledgeable and you get the best deal upfront. I love my 2008 Dodge Grand Caravan!!!! THANK YOU!!!"

Michel Giran

Thank you very much for making my "auto buying experience" so pleasant. I appreciate that you were not pushy and backed off to let me think. I look forward to many years with my Sx4. I will send anyone searching your way.

Tammy Shaw

I just want to say "Thank You". Again, your employees have gone above and beyond to help me. I will never buy another car anywhere else. I hear so many horror stories about dealerships and I am just so happy I found you guys. Your the best! Thank You!

Crista Ross

Mr. Ellis, Usually people only write about bad experiences, so I decided to write about something good. I bought my SX4 almost 2 years ago. Since then I have been scheduling my service appointments at your busniess. I am so impressed with your service manager Richard Ivonowski. He always asks if my appointment was ok and if I am happy with the results. I feel he goes out of his way to provide customer service. Just thought he should be recognized for his efforts.

Tammy S.

Hi Leslie, I just wanted to take a moment and thank you, Mr. Ellis, and everyone in your staff for helping my family and I get these issues solved with the Nitro.

Cory D.

My overall experience was great! I feel they provided an excellent deal for a wonderful car! They made the car buying process very comfortable and and easy! I would definitely recommend this dealership.

SAM from Pittsburgh PA | November 11, 2013

Wonderful customer service. Great loan. Loan officer able to provide low interest rate.

Martha from Tarentum Pa | November 5, 2013

We just purchased a used vehicle from there and the experience was great. There were a couple of errors made in the buying process, but the staff dealt with the swiftly and appropriately. The car comes with some maintenance perks that are nice and I hope the service staff is as great as the sales staff!

ywc from PIttsburgh, PA | July 5, 2013